Forum Discussion

alex5290's avatar
alex5290
Occasional Contributor
4 years ago

AQTimePro access violation when try new project

Hi,    I'm just starting on it to test AQTimePro with Delphi XE7, but when I try to create a new project I'm getting an Access Violation error, I did some search about it but I did not find nothing...
IDE Integration
Performance Profiler
alex5290's avatar
alex5290
Occasional Contributor

Hi, I'm still getting this error message.

 

Thanks.

AlexKaras's avatar
AlexKaras
Champion Level 3
4 years ago

Hi,

 

Any reply from Support?

I would appreciate it if you update this thread with the result of your communication and solution (if found).

 

  • alex5290's avatar
    alex5290
    Occasional Contributor
    4 years ago

    Hello, 

     

    no answer yet, I can't test the product.

     

    Thanks.

    • AlexKaras's avatar
      AlexKaras
      Champion Level 3
      4 years ago

      Hi,

       

      Have you used the form that I referenced in my initial reply?

      Have you received confirmation e-mail right after the ticket was created? Do you have its ID# ?

       

      sonya_m : FYI.

       

      • sonya_m's avatar
        sonya_m
        SmartBear Alumni (Retired)
        4 years ago

        Thanks Alex.

         

        Hi alex5290 , I wasn't able to find a case you opened with support, could you let me know the case ID?