Forum Discussion

subhashc's avatar
subhashc
Occasional Contributor
12 years ago

unable to open Code collaborator page in browser

Hi support,



suddenly my CC page not  able to open in browser, i have checked all configuration every thing fine. please find details below.



CC URL: http://x.x.x.x:8082



could you please provide me solution for access CC page in browser





=============CC  results=============================



[root@vishnusvn ccollab_server]# ps -aef | grep cco

root      1009 31543  0 22:38 pts/0    00:00:00 grep cco

root      2182     1  0 17:28 ?        00:00:06 /usr/bin/java -server -Dinstall4j.jvmDir=/usr -Dexe4j.moduleName=/home/ccollab_server/ccollab-server -Xmx1024m -server -Djava.awt.headless=true -Dorg.apache.catalina.loader.WebappClassLoader.ENABLE_CLEAR_REFERENCES=false -classpath /home/ccollab_server/.install4j/i4jruntime.jar:/home/ccollab_server/tomcat/bin/bootstrap.jar com.install4j.runtime.Launcher start org.apache.catalina.startup.Bootstrap false false /home/ccollab_server/error.log /home/ccollab_server/output.log true true false  true true 0 0  20 20 Arial 0,0,0 8 500 version 6.5.6503 20 40 Arial 0,0,0 8 500 -1 startd



[root@vishnusvn ccollab_server]# telnet 10.10.10.3 8082

Trying 10.10.10.3...

Connected to svnrem.wavecrest.gi (10.10.10.3).

Escape character is '^]'.

^]

telnet>





  • Hello,



    You appear to have multiple XML files in your <install>/tomcat/conf/Catalina/localhost directory.  This is a problem - there MUST be only one XML file in that directory, named "ROOT.xml".  You can have other files in there (e.g. backups of the ROOT.xml file) but you have to name them something that doesn't end in ".xml".



    To fix the problem first shut down your server, then go in to that directory and move/delete/rename the other files so that "ROOT.xml" is the only "*.xml" file.  Then restart your server.



    Regards,

    Roy
  • subhashc's avatar
    subhashc
    Occasional Contributor
    Error Log

    =========


     

    [root@vishnusvn ~]# cat /home/ccollab_server/error.log

    Feb 26, 2013 5:28:06 PM org.apache.tomcat.util.digester.Digester endElement

    WARNING:   No rules found matching 'Server/Service/Engine/Host/Logger'.

    Feb 26, 2013 5:28:06 PM org.apache.coyote.http11.Http11Protocol init

    INFO: Initializing Coyote HTTP/1.1 on http-8082

    Feb 26, 2013 5:28:06 PM org.apache.catalina.startup.Catalina load

    INFO: Initialization processed in 609 ms

    Feb 26, 2013 5:28:06 PM org.apache.catalina.core.StandardService start

    INFO: Starting service Catalina

    Feb 26, 2013 5:28:06 PM org.apache.catalina.core.StandardEngine start

    INFO: Starting Servlet Engine: Apache Tomcat/6.0.20-patched

    Feb 26, 2013 5:28:06 PM org.apache.catalina.startup.HostConfig deployDescriptor

    INFO: Deploying configuration descriptor ROOT.xml

    [root@vishnusvn ~]#

     

     
  • rpaterson's avatar
    rpaterson
    SmartBear Alumni (Retired)
    Hello,



    You appear to have multiple XML files in your <install>/tomcat/conf/Catalina/localhost directory.  This is a problem - there MUST be only one XML file in that directory, named "ROOT.xml".  You can have other files in there (e.g. backups of the ROOT.xml file) but you have to name them something that doesn't end in ".xml".



    To fix the problem first shut down your server, then go in to that directory and move/delete/rename the other files so that "ROOT.xml" is the only "*.xml" file.  Then restart your server.



    Regards,

    Roy