Forum Discussion
IRISQATeam
Contributor
Hi Alex,
Thanks for your reply. On this page https://my.smartbear.com/hasp/deactivate.aspx , do I have to perform both of the steps? Bearing in mind I don't have access to the machine from where I wouldn't like to deactivate the license.
Thanks.
Marsha_R
7 years agoModerator
Yes, you need to follow the steps. If you don't have access to the other box, then perhaps your IT department or someone else who has access to the box can do the steps with you. It only takes a few minutes.
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