issue in getting row count and column count and clicking on cell of data grid
We have a Rogue wave Stingray C++ data Grid control in a desktop application. We want to click on the first cell of the grid. But we are not able to do the action. Columns and rows are not identified as individual. But grid is identified as a whole. I have marked the area on which we want to click. If you see in object spy snapshot there is error for wColumnCount and wRowCount as below.
Error: Error
An error occurred.
Possible reasons:
1. The application stopped responding.
2. The application was compiled incorrectly (see the Open Applications topic in the help system).
3. An error occurred in TestComplete.
Technical information:
97 0x80020006 (Unknown name.) GetRowCount
Why this error is comming and due to this error are we not able to do any action on first cell?