Forum Discussion

dmaisker's avatar
dmaisker
New Contributor
6 years ago

JavaClasses are not accessible even after adding Classes and Pdfbox Jar files

Hello Team,

 

I have an issue with acessing the Javeclasses after adding classes and Pdfbox jar files. 

I have done all the set up as found in the below link.

https://support.smartbear.com/articles/testcomplete/testing-pdf-files-with-testcomplete/#_ga=2.12778623.979373700.1555529786-1870283399.1547741814

 

Please find the screenshot below.

Please help us resolve this issue.

 

 

  • dmaisker's avatar
    dmaisker
    6 years ago

    Hello Tanya,

     

    We did what Igor asked us to do, and still had the same issue. Then the only step we thought would work is reinstalling Test Complete and that worked for us.

     

     

    Deepthi.

  • IStaroverov's avatar
    IStaroverov
    SmartBear Alumni (Retired)

    Do you add a path to JavaVirtual Machine?

    • dmaisker's avatar
      dmaisker
      New Contributor

      Yes I added the path to Java Virtual machine. Please find screenshot attached.

      • IStaroverov's avatar
        IStaroverov
        SmartBear Alumni (Retired)

        Remove all JRE and JDK, then install JRE 1.8 update 211 and try again

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)

    Thanks for the help, Igor,

     

    dmaisker, was the issue resolved? Please let us know if you need any more assistance.

    • dmaisker's avatar
      dmaisker
      New Contributor

      Hello Tanya,

       

      We did what Igor asked us to do, and still had the same issue. Then the only step we thought would work is reinstalling Test Complete and that worked for us.

       

       

      Deepthi.

      • TanyaYatskovska's avatar
        TanyaYatskovska
        SmartBear Alumni (Retired)

        Thanks for the update. It looks like some modules weren't installed during the previous installation.

        Anyway, I'm glad to hear that the issue is resolved.

         

        Happy testing!