Forum Discussion

nastester's avatar
nastester
Regular Contributor
2 years ago

TC says browser extension is not installed but it is

What causes this error? I have the test extension installed..

I see it from time to time and restarting the browser and TC seemingly fixes it. 

 

3 Replies

  • KB1's avatar
    KB1
    Champion Level 2

    Can you confirm that the extension is running in your task manager? if it is not running and you've installed it try a restart of your system.

     

    • nastester's avatar
      nastester
      Regular Contributor

      I see it running now but I can't confirm if it was running when I saw this error yesterday, will have to monitor 

  • rraghvani's avatar
    rraghvani
    Champion Level 3

    What version of TestComplete and Browser are you using?