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ApplePen
Community Leader
5 years ago

TestComplete14.60 can't be started. It still stay in startup screen.

I uninstall 14.40 without deactiving my license. And install 14.60. It can be started during first starting. But this problem happened when I restarted it again. It still stay in startup screen. T...
  • Marsha_R's avatar
    5 years ago

    1)  Always make a backup copy of your whole project folder before you update so you won't get stuck like this.

     

    2)  What did you do to solve the issue when it happened before?

     

    3) Install issues are best solved by Support directly.  Here's their link

    https://support.smartbear.com/testcomplete/