Unable to identify individual objects using objectSpy in TestComplete

Question

Hi,I’m currently working with the desktop application, which we access through Okta (web). It is Web based Desktop Embedded System which is developed using VB.NET. When using TestComplete's Object Spy to identify elements, the entire application is recognized as a single object(Aliases.browser.pagePplSeries.canvas). This means individual sub-elements are not being identified separately, which is blocking our testing efforts.&nbsp;This results in all UI components being treated as one entity, which is blocking us to perform detailed object-level testing.&nbsp;Here’s what I’ve tried so far:• &nbsp; &nbsp;Adjusted object recognition settings in TestComplete.• &nbsp; &nbsp;Verified the application is running as expected.• &nbsp; &nbsp;I tried it trough object browser by checking each and every object in that browser, still I am unable to locate any elements present

rraghvani · Answer

Was it working before?

tejaswi_2000 · Answer

No

rraghvani · Answer

Is your application supported by TC, see https://support.smartbear.com/testcomplete/docs/general-info/supported-technologies/index.html
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rraghvani · Answer

Is Okta similar to Citrix? If Okta provides virtualisation/remote access to applications, then it will not work.&nbsp;
This is because the UI that you see, is "streamed data" and not actual UI objects. If you were to run the application on your local machine together with TC, then it will work, providing your application technology is supported by TC.

jdr2500 · Answer

The TestComplete Inteligent Quality Add-On might do the trick if what you're trying to find is/has text. It can find text items in a 'flat' canvas like you described.

GUI Object Recognition | TestComplete | SmartBear

The downsides are it costs more $$$, may not be reliable and requires an internet connection to send out the UI item for OCR recognition.

On the bright side I think you can get a free trial to at least see if it will work for your needs.

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Unable to identify individual objects using objectSpy in TestComplete

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