Version 11 keeps freezing

Question

Hello,&nbsp;I have just installed the version 11 of TestComplete and I am experiencing TestComplete freezes while its waiting for an application to run or exit.For example, TestComplete is hanging while processing the following VBS routine :&nbsp;&nbsp;Do While sys.WaitProcess("SQLCMD").Exists&nbsp;&nbsp;&nbsp; Timeout = Timeout +1&nbsp;&nbsp;&nbsp; call aqUtils.Delay(10000, "Attente restauration base de données")&nbsp;&nbsp;&nbsp; if TimeOut = 70 then&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Call log.Error("Le processus SQLCMD a atteint un Timeout, il va être tué")&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; sys.Process("SQLCMD").Terminate&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exit Do&nbsp;&nbsp;&nbsp; end if&nbsp; Loop&nbsp;The SQLCMD exit without error but, sometime, testComplete is hanging. Its progress bar is freezed while processing aqUtils.Delay(...)&nbsp;Then I need to kill TestComplete process.&nbsp;This VBS routine did not cause any&nbsp;problem while I was using the TestComplete version 10.&nbsp;My system is a Window server 2008 R2. I have already opened a support ticket (Case #00137385)&nbsp;Any help would be much appreciated. Thanks !

m_essaid · Answer

Hi,&nbsp;I use this method to kill&nbsp;the process I test, at begining and at the end of the tests item, just to be sure :&nbsp;(Delphi script, sorry for the indentation)&nbsp;procedure KillProcessus(NomProcessus: string);varp, IsClosed;beginp := Sys.FindChild('ProcessName', NomProcessus);while p.Exists dobeginp.Close;IsClosed:= p.WaitProperty('Exists', False);if not IsClosed thenp.Terminate;p:= Sys.FindChild('ProcessName', NomProcessus);end;end&nbsp;mehdi

tanyayatskovska · Answer

Hi Prichard,
&nbsp;
I believe that the TestComplete Support team will get in touch with you shortly. One clarification question: This line
call&nbsp;aqUtils.Delay(10000, "Attente restauration base de données")
delays the script execution for 10 seconds. Is TestComplete hanging longer?
&nbsp;
&nbsp;

prichard · Answer

Hi Tanya,&nbsp;Yes, TestComplete is hanging longer and I need to kill it through&nbsp;Windows Taskmgr. In fact, TestComplete execution progress bar is freezed displaying the aqUtils.Delay message string. Then I click on Pause Button and after that I click the&nbsp;Stop Button.TestComplete processes then "OnStopTest General Events" without error.When "OnStopTest General Events"&nbsp;are done, it hangs, displaying the aqUtils.Delay&nbsp;message.

tanyayatskovska · Answer

Thanks for the clarification.
Do you do anything special in the OnStopTest event handler?

prichard · Answer

&nbsp;I don't know if it is special, but here is what is triggered by the On Stop Test Event : &nbsp;Sub GeneralEvents_OnStopTest(Sender)&nbsp;&nbsp;&nbsp;&nbsp; Call ControleAndKillProcess("EXE1")&nbsp;&nbsp;&nbsp;&nbsp; Call ControleAndKillProcess("EXE2")End Sub&nbsp;The ControleAndKillProcess procedure looks like this :&nbsp;Sub ControleAndKillProcess(Process)&nbsp;Dim NbProcess&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NbProcess = 0&nbsp;&nbsp; Do While Sys.WaitProcess(Process, 2000).Exists&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NbProcess = NbProcess +1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Log.Warning("Le processus "&amp; Process &amp; " est en cours d'exécution. Il va être terminé.") &nbsp;&nbsp;&nbsp;&nbsp; Sys.Process(Process).Terminate&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Delay(1000)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If NbProcess = 100 then&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; log.Error("100 tentatives de fermeture du process " &amp; process &amp; "ont été exécutées. la procédure va s'interrompre.")&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exit Do&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; end if&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Loop&nbsp;End Sub&nbsp;Thanks for your help.&nbsp;&nbsp;

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Version 11 keeps freezing

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