Hi feng,
Please try running AQtime 6 with the /ns command-line argument. For example, you can use the following command line:
"C:\Program Files\Automated QA\AQtime 6\Bin\AQtime.exe" /ns
If this does not help, please follow the steps below:
1. Download the Debugging Tools for Windows package from
here and install it.
2. When AQtime 6 hangs, open the "Start | Run..." dialog and execute the following command:
"C:\Program Files\Debugging Tools for Windows (x86)\windbg.exe" -pn AQtime.exe -Q -pd -c ".dump /m C:\Dump1.dmp;q"
This command will make WinDbg write a memory dump of the AQtime.exe process to the "C:\Dump1.dmp" dump file. After the dump is written, WinDbg will be closed.
3. Correct the dump file name in the above command line (for example, change it to Dump2.dmp), wait for two minutes and execute the command again.
4. Repeat step 3.
5.
Send us all of the generated dump files.