License Manager install v10

Question

Do i need to uninstall the previous version of my License Manager (v09.xx) before installing the new License Maanger v10?&nbsp; I ask because are IT group will doing the installation, i need to instruct them correctly. Thank you

tanyayatskovska · Accepted Answer

Hi Anastasios, &nbsp; Your steps are correct - to install a new License Manager version, you need to uninstall an already installed version on the computer. &nbsp;

tanyayatskovska · Answer

Hi Alexei, &nbsp; Good question! During the uninstallation, you will be asked if you want to deactivate the license activated on the current License Manager PC. The answer should be NO. After installing the new License Manager version, it will obtain the activated licenses and continue working with them. &nbsp;

alexkaras · Answer

Hi Tanya,Will uninstall of the License Manager deactivate all licenses that it manages or will the licenses be picked-up with the License Manager installed later or it is better/more safe to deactivate the licenses beforehand on the user portal?

alexkaras · Answer

Hi Tanya,Thank you a lot for the clarification.

malj · Answer

If you install TestComplete 10 on a fresh machine, you get SmartBear License Manager 15.0.1. I would like to install that version of the license manager on my local machine (licenses are not activated here, they are on another machine) where I have been running TC 9 and TC 10 using version 12.49.1 of the license manager.  I have tried uninstall the license manager, TC 9 and TC 10 (in that order) on my machine but the old license manager is still running. I have tried running the separate license manager installer I can download from my SmartBear account. No change. I tried reinstalling TC 10. No change. How do I get rid of 12.49.1 and replace it with 15.0.1?

tanyayatskovska · Answer

Hi Magnus, &nbsp; You'll need to uninstall v.12 and install the newest version. When uninstalling the License Manager utility, you'll be asked whether you want to deactivate the licenses from the computer. Answer No. License Manager 15 will obtain these licenses after you install it. &nbsp;

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License Manager install v10

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