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- Andrew42MoreyNew Contributor
QuickBooks Error UEXP typically occurs during the payroll update process, indicating an issue with the payroll update's connectivity or configuration. To resolve this error, follow these steps:
- Check Internet Connection: Ensure you have a stable internet connection. Disconnect and reconnect to verify stability.
- Update QuickBooks: Make sure your QuickBooks software is up to date. Go to Help > Update QuickBooks Desktop > Update Now.
- Verify Payroll Service Key: Navigate to Employees > My Payroll Service > Manage Service Key to ensure your payroll service key is correctly entered.
- Revalidate Payroll Subscription: Go to Employees > My Payroll Service > Account/Billing Information and revalidate your subscription.
- Restart QuickBooks: Sometimes, a simple restart can resolve temporary issues.
- Firewall and Security Settings: Ensure that your firewall and antivirus software are not blocking QuickBooks processes.
If the error persists, contact QuickBooks support for further assistance.
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